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Managing App Connect across your company

Super Admins within your RingCentral account have access to an additional area of App Connect in which they can manage the end user's experience across their entire account. This feature primarily allows admins to set certain preferences, or mandate certain preferences across their entire account. This allows admins for example to mandate that all calls across an account be logged. Or that specific settings be employed for their CRM.

Admin tab in App Connect

The admin tab in App Connect gives admins the ability to manage settings on behalf of others

Gaining access to the admin tab

When you first load App Connect, you may not see the Admin tab. To make the Admin tab appears please check the following:

  1. Make sure you possess the "Super Admin" role in the RingCentral Admin Console.
  2. Connect to your CRM