Admin Roles and Permissions

Users assigned with predefined Manager and Super Admin roles can access Archiver and archive data for the entire company. Administrators of Admin portal can also create custom roles and grant necessary permissions for admin archiving.

To Create Custom Admin Archiver Role

1. Log in to https://service.ringcentral.com with admin portal administrator account.
2. Switch to Admin Portal from the dropdown on the top right corner.
3. Navigate to Users -> Roles.
4. Click on + New Role to create custom roles.
5. Pick an existing role as the starting point for the new role.
6. Give the new role a name and description.
7. In the Permissions tab, as shown below:

8. Make sure the following permissions are ticked:

   Permissions	Screenshot
   User Management Users
   Features Archiver for Admins
   Company Call Log Access Recordings Delete Records Download & Delivery View Only

9. Click on Save to save the new role.

10. After that, you can assign the new role to user(s) as needed by clicking on the Assigned Users button. Or you can navigate to Users -> Roles, and click on your custom role, then navigate to the Assigned Users tab and click on + Assign User to assign the custom role to user(s) as needed.