Retry Mechanism
Automatic Retry
If a backup fails due to any issue, the Archiver will automatically attempt to re-upload the failed items up to five times. Here is how the automatic retry logic works:
Retry Attempt | Wait Time |
---|---|
1st retry | 5 minutes |
2nd retry | 20 minutes |
3rd retry | 1 hour |
4th retry | 3 hours |
5th retry | 24 hours |
If the job still fails after the 5th retry, an email notification will be sent, and the manual retry option will be enabled. Users can then perform a bulk manual retry for up to 3 additional attempts.
Manual Retry
Users can either:
-
Click the Retry button next to each log entry
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Select multiple failed records and click the Retry button in the top-left corner to perform a bulk retry