The formula is defined by aggregationType and aggregationInterval for every counter individually. If aggregationType is Sum or Percent, aggregationInterval is not supported. If aggregationType is Min, Max or Average, aggregationInterval is required. More...

Properties
AggregationResponseOptionsCountersAllCalls	allCalls `[get, set]`
	Aggregation of all calls count.
AggregationResponseOptionsCountersCallsByDirection	callsByDirection `[get, set]`
	Aggregation of calls count by direction (Inbound, Outbound).
AggregationResponseOptionsCountersCallsByOrigin	callsByOrigin `[get, set]`
	Aggregation of calls count by origin (Internal, External).
AggregationResponseOptionsCountersCallsByResponse	callsByResponse `[get, set]`
	Aggregation of calls count by response (Answered, NotAnswered, Connected, NotConnected).
AggregationResponseOptionsCountersCallsSegments	callsSegments `[get, set]`
	Aggregation of calls count by segments (Ringing, LiveTalk, Hold, Park, Transfer, IvrPrompt, Voicemail, VmGreeting, Setup).
AggregationResponseOptionsCountersCallsByResult	callsByResult `[get, set]`
	Aggregation of calls count by result (Completed, Abandoned, Voicemail, Unknown, Missed, Accepted, Transferred, PickedUp, AnsweredElsewhere).
AggregationResponseOptionsCountersCallsByCompanyHours	callsByCompanyHours `[get, set]`
	Aggregation of calls count by company hours (BusinessHours, AfterHours).
AggregationResponseOptionsCountersCallsByQueueSla	callsByQueueSla `[get, set]`
	Aggregation of calls count by queue SLA (InSLA, OutSLA). This counter is only applicable to Queues grouping.
AggregationResponseOptionsCountersCallsByActions	callsByActions `[get, set]`
	Aggregation of calls count by action (HoldOff, HoldOn, ParkOn, ParkOff, BlindTransfer, WarmTransfer, DTMFTransfer).
AggregationResponseOptionsCountersCallsByType	callsByType `[get, set]`
	Aggregation of calls count by type (Direct, FromQueue, ParkRetrieval, Transferred, Outbound, QueueCallPickup).
AggregationResponseOptionsCountersCallsByEndingParty	callsByEndingParty `[get, set]`
	Aggregation of calls count by party that ended the call (Caller, Callee, System).
AggregationResponseOptionsCountersQueueOpportunities	queueOpportunities `[get, set]`
	Aggregation of calls count by the total number of times a Queue call was presented to the user. It is limited to groupBy Users and groupByMembers (Department, Queue, Site, UserGroup) grouping. Only the listed below options for call filters are applicable to queueOpportunities and provide meaningful results: queues (selected queue extension ids), callResults (Missed, Abandoned), callResponses (Answered, NotAnswered), origins (Internal, External).
AggregationResponseOptionsCountersCallsByQueueHours	callsByQueueHours `[get, set]`
	Aggregation of calls count by queue hours (BusinessHours, AfterHours).

Detailed Description

The formula is defined by aggregationType and aggregationInterval for every counter individually. If aggregationType is Sum or Percent, aggregationInterval is not supported. If aggregationType is Min, Max or Average, aggregationInterval is required.

The documentation for this class was generated from the following file:

RingCentral.Net/Definitions/AggregationResponseOptionsCounters.cs

Properties

Detailed Description