The formula is defined by aggregationType and aggregationInterval for every timer individually. If aggregationType is Sum or Percent, aggregationInterval is not supported. If aggregationType is Min, Max or Average, aggregationInterval is supported, but not required. If left empty, aggregation will be performed on per-call basis. More...

Properties
AggregationResponseOptionsTimersAllCallsDuration	allCallsDuration `[get, set]`
	Aggregation of all calls duration.
AggregationResponseOptionsTimersCallsDurationByDirection	callsDurationByDirection `[get, set]`
	Aggregation of calls duration by direction (Inbound, Outbound).
AggregationResponseOptionsTimersCallsDurationByOrigin	callsDurationByOrigin `[get, set]`
	Aggregation of calls duration by origin (Internal, External).
AggregationResponseOptionsTimersCallsDurationByResponse	callsDurationByResponse `[get, set]`
	Aggregation of calls duration by response (Answered, NotAnswered, Connected, NotConnected).
AggregationResponseOptionsTimersCallsSegmentsDuration	callsSegmentsDuration `[get, set]`
	Aggregation of calls duration by segments (Ringing, LiveTalk, Hold, Park, Transfer, IvrPrompt, Voicemail, VmGreeting, Setup).
AggregationResponseOptionsTimersCallsDurationByResult	callsDurationByResult `[get, set]`
	Aggregation of calls duration by result (Completed, Abandoned, Voicemail, Unknown, Missed, Accepted, Transferred, PickedUp, AnsweredElsewhere).
AggregationResponseOptionsTimersCallsDurationByCompanyHours	callsDurationByCompanyHours `[get, set]`
	Aggregation of calls duration by company hours (BusinessHours, AfterHours).
AggregationResponseOptionsTimersCallsDurationByQueueSla	callsDurationByQueueSla `[get, set]`
	Aggregation of calls duration by queue SLA (InSLA, OutSLA). This timer is only applicable to Queues grouping.
AggregationResponseOptionsTimersCallsDurationByType	callsDurationByType `[get, set]`
	Aggregation of calls duration by type (Direct, FromQueue, ParkRetrieval, Transferred, Outbound, QueueCallPickup).
AggregationResponseOptionsTimersCallsDurationByEndingParty	callsDurationByEndingParty `[get, set]`
	Aggregation of calls duration by party that ended the call (Callee, Caller, System).
AggregationResponseOptionsTimersCallsDurationByQueueHours	callsDurationByQueueHours `[get, set]`
	Aggregation of calls duration by queue hours (BusinessHours, AfterHours).

Detailed Description

The formula is defined by aggregationType and aggregationInterval for every timer individually. If aggregationType is Sum or Percent, aggregationInterval is not supported. If aggregationType is Min, Max or Average, aggregationInterval is supported, but not required. If left empty, aggregation will be performed on per-call basis.

The documentation for this class was generated from the following file:

RingCentral.Net/Definitions/AggregationResponseOptionsTimers.cs

Properties

Detailed Description