RingCentral.AggregationResponseOptionsTimers Class Reference

The formula is defined by aggregationType and aggregationInterval for every timer individually. If aggregationType is Sum or Percent, aggregationInterval is not supported. If aggregationType is Min, Max or Average, aggregationInterval is supported, but not required. If left empty, aggregation will be performed on per-call basis More...

Properties
AggregationResponseOptionsTimersAllCallsDuration	allCallsDuration [get, set]
	Aggregation of all calls duration More...
AggregationResponseOptionsTimersCallsDurationByDirection	callsDurationByDirection [get, set]
	Aggregation of calls duration by direction (Inbound, Outbound) More...
AggregationResponseOptionsTimersCallsDurationByOrigin	callsDurationByOrigin [get, set]
	Aggregation of calls duration by origin (Internal, External) More...
AggregationResponseOptionsTimersCallsDurationByResponse	callsDurationByResponse [get, set]
	Aggregation of calls duration by response (Answered, NotAnswered, Connected, NotConnected) More...
AggregationResponseOptionsTimersCallsSegmentsDuration	callsSegmentsDuration [get, set]
	Aggregation of calls duration by segments (Ringing, LiveTalk, Hold, Park, Transfer, IvrPrompt, Voicemail, VmGreeting, Setup) More...
AggregationResponseOptionsTimersCallsDurationByResult	callsDurationByResult [get, set]
	Aggregation of calls duration by result (Completed, Abandoned, Voicemail, Unknown, Missed, Accepted) More...
AggregationResponseOptionsTimersCallsDurationByCompanyHours	callsDurationByCompanyHours [get, set]
	Aggregation of calls duration by company hours (BusinessHours, AfterHours) More...
AggregationResponseOptionsTimersCallsDurationByQueueSla	callsDurationByQueueSla [get, set]
	Aggregation of calls duration by queue SLA (InSLA, OutSLA). This timer is only applicable to Queues grouping More...
AggregationResponseOptionsTimersCallsDurationByType	callsDurationByType [get, set]
	Aggregation of calls duration by type (Direct, FromQueue, ParkRetrieval, Transferred, Outbound) More...

Detailed Description

The formula is defined by aggregationType and aggregationInterval for every timer individually. If aggregationType is Sum or Percent, aggregationInterval is not supported. If aggregationType is Min, Max or Average, aggregationInterval is supported, but not required. If left empty, aggregation will be performed on per-call basis

Property Documentation

allCallsDuration

AggregationResponseOptionsTimersAllCallsDuration RingCentral.AggregationResponseOptionsTimers.allCallsDuration

getset

Aggregation of all calls duration

callsDurationByCompanyHours

AggregationResponseOptionsTimersCallsDurationByCompanyHours RingCentral.AggregationResponseOptionsTimers.callsDurationByCompanyHours

getset

Aggregation of calls duration by company hours (BusinessHours, AfterHours)

callsDurationByDirection

AggregationResponseOptionsTimersCallsDurationByDirection RingCentral.AggregationResponseOptionsTimers.callsDurationByDirection

getset

Aggregation of calls duration by direction (Inbound, Outbound)

callsDurationByOrigin

AggregationResponseOptionsTimersCallsDurationByOrigin RingCentral.AggregationResponseOptionsTimers.callsDurationByOrigin

getset

Aggregation of calls duration by origin (Internal, External)

callsDurationByQueueSla

AggregationResponseOptionsTimersCallsDurationByQueueSla RingCentral.AggregationResponseOptionsTimers.callsDurationByQueueSla

getset

Aggregation of calls duration by queue SLA (InSLA, OutSLA). This timer is only applicable to Queues grouping

callsDurationByResponse

AggregationResponseOptionsTimersCallsDurationByResponse RingCentral.AggregationResponseOptionsTimers.callsDurationByResponse

getset

Aggregation of calls duration by response (Answered, NotAnswered, Connected, NotConnected)

callsDurationByResult

AggregationResponseOptionsTimersCallsDurationByResult RingCentral.AggregationResponseOptionsTimers.callsDurationByResult

getset

Aggregation of calls duration by result (Completed, Abandoned, Voicemail, Unknown, Missed, Accepted)

callsDurationByType

AggregationResponseOptionsTimersCallsDurationByType RingCentral.AggregationResponseOptionsTimers.callsDurationByType

getset

Aggregation of calls duration by type (Direct, FromQueue, ParkRetrieval, Transferred, Outbound)

callsSegmentsDuration

AggregationResponseOptionsTimersCallsSegmentsDuration RingCentral.AggregationResponseOptionsTimers.callsSegmentsDuration

getset

Aggregation of calls duration by segments (Ringing, LiveTalk, Hold, Park, Transfer, IvrPrompt, Voicemail, VmGreeting, Setup)

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The documentation for this class was generated from the following file:

• RingCentral.Net/Definitions/AggregationResponseOptionsTimers.cs