RingCentral.CallQueueInfoRequest Class Reference

For Call Queue extension type only. Please note that legacy 'Department' extension type corresponds to 'Call Queue' extensions in modern RingCentral product terminology More...

Properties
long?	slaGoal [get, set]
	Target percentage of calls that must be answered by agents within the service level time threshold Format: int32 More...
long?	slaThresholdSeconds [get, set]
	Format: int32 More...
bool?	includeAbandonedCalls [get, set]
long?	abandonedThresholdSeconds [get, set]
	Format: int32 More...

Detailed Description

For Call Queue extension type only. Please note that legacy 'Department' extension type corresponds to 'Call Queue' extensions in modern RingCentral product terminology

Property Documentation

abandonedThresholdSeconds

long? RingCentral.CallQueueInfoRequest.abandonedThresholdSeconds

getset

Format: int32

includeAbandonedCalls

bool? RingCentral.CallQueueInfoRequest.includeAbandonedCalls

getset

slaGoal

long? RingCentral.CallQueueInfoRequest.slaGoal

getset

Target percentage of calls that must be answered by agents within the service level time threshold Format: int32

slaThresholdSeconds

long? RingCentral.CallQueueInfoRequest.slaThresholdSeconds

getset

Format: int32

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The documentation for this class was generated from the following file:

• RingCentral.Net/Definitions/CallQueueInfoRequest.cs