For Call Queue extension type only. Please note that legacy 'Department' extension type corresponds to 'Call Queue' extensions in modern RingCentral product terminology. More...

Properties
long?	slaGoal `[get, set]`
	Target percentage of calls that must be answered by agents within the service level time threshold Format: int32.
long?	slaThresholdSeconds `[get, set]`
	Format: int32.
bool?	includeAbandonedCalls `[get, set]`
long?	abandonedThresholdSeconds `[get, set]`
	Format: int32.

Detailed Description

For Call Queue extension type only. Please note that legacy 'Department' extension type corresponds to 'Call Queue' extensions in modern RingCentral product terminology.

The documentation for this class was generated from the following file:

RingCentral.Net/Definitions/CallQueueInfoRequest.cs

Properties

Detailed Description