RingCentral .Net SDK
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RingCentral.TimelineResponseOptionsTimers Class Reference

Options for selecting breakdown for calls duration. More...

Properties

bool? allCallsDuration [get, set]
 Include data for all calls duration.
bool? callsDurationByDirection [get, set]
 Include breakdown of calls duration by direction (Inbound, Outbound).
bool? callsDurationByOrigin [get, set]
 Include breakdown of calls duration by origin (Internal, External).
bool? callsDurationByResponse [get, set]
 Include breakdown of calls duration by response (Answered, NotAnswered, Connected, NotConnected).
bool? callsSegmentsDuration [get, set]
 Include breakdown of calls duration by segments (Ringing, LiveTalk, Hold, Park, Transfer, IvrPrompt, Voicemail, VmGreeting, Setup).
bool? callsDurationByResult [get, set]
 Include breakdown of calls duration by result (Completed, Abandoned, Voicemail, Unknown, Missed, Accepted).
bool? callsDurationByEndingParty [get, set]
 Include breakdown of calls duration by party that ended the call (Caller, Callee, System).
bool? callsDurationByCompanyHours [get, set]
 Include breakdown of calls duration by company hours (BusinessHours, AfterHours).
bool? callsDurationByQueueSla [get, set]
 Include breakdown of calls duration by queue SLA (InSLA, OutSLA). This timer is only applicable to Queues grouping.
bool? callsDurationByType [get, set]
 Include breakdown of calls duration by type (Direct, FromQueue, ParkRetrieval, Transferred, Outbound).
bool? callsDurationByQueueHours [get, set]
 Include breakdown of calls duration by queue hours (BusinessHours, AfterHours).

Detailed Description

Options for selecting breakdown for calls duration.


The documentation for this class was generated from the following file:
  • RingCentral.Net/Definitions/TimelineResponseOptionsTimers.cs