RingCentral.TimelineResponseOptionsTimers Class Reference

Options for selecting breakdown for calls duration More...

Properties
bool?	allCallsDuration [get, set]
	Include data for all calls duration More...
bool?	callsDurationByDirection [get, set]
	Include breakdown of calls duration by direction (Inbound, Outbound) More...
bool?	callsDurationByOrigin [get, set]
	Include breakdown of calls duration by origin (Internal, External) More...
bool?	callsDurationByResponse [get, set]
	Include breakdown of calls duration by response (Answered, NotAnswered, Connected, NotConnected) More...
bool?	callsSegmentsDuration [get, set]
	Include breakdown of calls duration by segments (Ringing, LiveTalk, Hold, Park, Transfer, IvrPrompt, Voicemail, VmGreeting, Setup) More...
bool?	callsDurationByResult [get, set]
	Include breakdown of calls duration by result (Completed, Abandoned, Voicemail, Unknown, Missed, Accepted) More...
bool?	callsDurationByCompanyHours [get, set]
	Include breakdown of calls duration by company hours (BusinessHours, AfterHours) More...
bool?	callsDurationByQueueSla [get, set]
	Include breakdown of calls duration by queue SLA (InSLA, OutSLA). This timer is only applicable to Queues grouping More...
bool?	callsDurationByType [get, set]
	Include breakdown of calls duration by type (Direct, FromQueue, ParkRetrieval, Transferred, Outbound) More...

Detailed Description

Options for selecting breakdown for calls duration

Property Documentation

allCallsDuration

bool? RingCentral.TimelineResponseOptionsTimers.allCallsDuration

getset

Include data for all calls duration

callsDurationByCompanyHours

bool? RingCentral.TimelineResponseOptionsTimers.callsDurationByCompanyHours

getset

Include breakdown of calls duration by company hours (BusinessHours, AfterHours)

callsDurationByDirection

bool? RingCentral.TimelineResponseOptionsTimers.callsDurationByDirection

getset

Include breakdown of calls duration by direction (Inbound, Outbound)

callsDurationByOrigin

bool? RingCentral.TimelineResponseOptionsTimers.callsDurationByOrigin

getset

Include breakdown of calls duration by origin (Internal, External)

callsDurationByQueueSla

bool? RingCentral.TimelineResponseOptionsTimers.callsDurationByQueueSla

getset

Include breakdown of calls duration by queue SLA (InSLA, OutSLA). This timer is only applicable to Queues grouping

callsDurationByResponse

bool? RingCentral.TimelineResponseOptionsTimers.callsDurationByResponse

getset

Include breakdown of calls duration by response (Answered, NotAnswered, Connected, NotConnected)

callsDurationByResult

bool? RingCentral.TimelineResponseOptionsTimers.callsDurationByResult

getset

Include breakdown of calls duration by result (Completed, Abandoned, Voicemail, Unknown, Missed, Accepted)

callsDurationByType

bool? RingCentral.TimelineResponseOptionsTimers.callsDurationByType

getset

Include breakdown of calls duration by type (Direct, FromQueue, ParkRetrieval, Transferred, Outbound)

callsSegmentsDuration

bool? RingCentral.TimelineResponseOptionsTimers.callsSegmentsDuration

getset

Include breakdown of calls duration by segments (Ringing, LiveTalk, Hold, Park, Transfer, IvrPrompt, Voicemail, VmGreeting, Setup)

---

The documentation for this class was generated from the following file:

• RingCentral.Net/Definitions/TimelineResponseOptionsTimers.cs