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Setup and installation

RingCentral's App Connect is a browser extension for Google Chrome and Microsoft Edge that is available via the Chrome web store. Installation is quick and easy if you are accustom to installing browser extensions. Click the web store button below to get started.

Google Chrome Web store

Install the extension now

Installing the browser plugin

Google Chrome

App Connect was initially architected for Google Chrome, and is therefore installed easily from the Google Chrome web store. Click the "Add to Chrome" button to install the extension instantly. Then, consult the instructions specific to your CRM.

Web Store Install

Microsoft Edge

Microsoft Edge supports most Chrome extensions. To install them, however, you will need to make configuration changes to Edge. In summary:

  1. In Microsoft Edge, navigate to the Manage extensions.

    Extensions menu

  2. Select "Allow extensions from other stores" in the banner at the top of the page, then select "Allow" to confirm.

    Allow extensions from other stores

  3. Navigate to the App Connect extension in the Chrome web store and select "Add to Chrome."

  4. Follow any additional prompts to complete the installation process.

Connecting to your CRM

The process of connecting App Connect to your CRM is more or less the same at a high-level.

  1. First, navigate to and login to your CRM.

  2. While viewing a page in your CRM, open up the extension by clicking the App Connect badge.

    App Connect badge

  3. Open the "More" tab and select "Settings."

  4. Scroll down to find your CRM, and click the "Connect" button.
  5. Follow the on-screen instructions for your CRM.

Each CRM may have a slightly different approach in order to install the extension fully. Consult the CRM-specific documentation to setup and configure your CRM below.