Action: lookup contact

Looks up a contact in your RingCentral address book, both your internal company directory, as well as your personal address book.

When combined with the "create contact" action, this is very helpful in creating customized responses based upon whether you have previously corresponded with an individual. It is also useful to be able to disambiguate between internal communications (does the person sending me an SMS have an entry within our internal company directory?) and external or customer communications.

There is no guarantee that every output variable will contain a value. What gets returned depends upon what data is stored for that contact.

Input

Variable	Type	Description
Phone number	Phone number	Looks up a contact by phone number.

Output

Variable	Type	Description
Contact exists	boolean	"True" if the phone number was found in any address book, and "false" otherwise.
Is personal contact	boolean	"True" if the phone number was found in the current user's personal address book, and "false" otherwise.
Is from company directory	boolean	"True" if the phone number was found in the current account's company directory, and "false" otherwise. This typically signifies a co-worker.
Contact first name	String
Contact last name	String
Contact name	String
Contact email	Email
Contact company	String
Contact job title	String
Contact business phone	Phone number
Contact home phone	Phone number
Contact mobile phone	Phone number
Contact company phone	Phone number
Contact assistant phone	Phone number
Contact other phone	Phone number
Contact primary phone	Phone number
Contact business phone	Phone number
Contact business address street	String
Contact business address city	String
Contact business address state	String
Contact business address zip	String