Trigger: call received

This event is fired when the current user receives a phone call at any of the phone numbers or extensions for which they are assigned or associated.

Trigger variables

Trigger variable	Type	Description
Call session ID	String
Call telephony session ID	String
Caller phone number.	Phone number	The phone number that initiated the phone call.
Caller name	String	The name of the caller as stored in your company directory or personal address book (if available)
Recipient's phone number	Phone number	The phone number that received the phone call.
Recipient name	String	The name of the call recipient as stored in your company directory or personal address book (if available)
Call received date	date	The date the call was received, in the format of YYYY-MM-DD.
Call received time	time	The time the call was received, in the format of HH:MM:SS (AM|PM)
Call received day of week	day of week