Trigger: chat message received
This event is fired when the current user receives a chat message via RingCentral's unified messaging app. Please note that this trigger is not fired when a user sends a message to themselves.
Trigger variables
| Trigger variable | Type | Description |
|---|---|---|
| Team ID | String | A string for the unique ID of the team in which the message was received. |
| Message text | String | The text of the message. |
| Team name | String | The name of the team in which the message was received. |
| Chat type | String | Possible values: Team, Group, Direct, Personal, Everyone. See below. |
| Mention me | boolean | True if the message mentions the current user. False otherwise. |
| Message received date | date | The date the voicemail was received, in the format of YYYY-MM-DD. |
| Message received time | time | The time the voicemail was received, in the format of HH:MM:SS (AM|PM) |
| Message received day of week | day of the week |
Chat types
- Team. A chat defined by a topic. Members of the team may change over time.
- Group. A chat defined exclusively by its members. Adding a user to a group chat results in a new group chat.
- Direct. A message between two people.
- Personal. A special private chat a user can have with themselves. Good for receiving private notifications from other apps.
- Everyone. A special chat in which all users in an account are automatically made members.