updateMessageLog

This function is to add following messages on the same day to the same contact. Use case is explained here

Params

Input: - user: user entity - contactInfo: has id, phoneNumber, type, name - existingMessageLog: existing message log entity - authHeader: auth header for CRM API call - message: message text

Reference

Example CRMPipedrive

            name: contactInfoRes.name
        },
        returnMessage: {
            message: `Contact created.`,
            messageType: 'success',
            ttl: 2000
        }
    }
}

async function getLicenseStatus({ userId }) {
    return {
        isLicenseValid: true,
        licenseStatus: 'Basic',
        licenseStatusDescription: ''
    }
}

exports.getAuthType = getAuthType;
exports.getUserInfo = getUserInfo;
exports.createCallLog = createCallLog;
exports.updateCallLog = updateCallLog;
exports.getCallLog = getCallLog;
exports.createMessageLog = createMessageLog;
exports.updateMessageLog = updateMessageLog;
exports.findContact = findContact;
exports.createContact = createContact;
exports.unAuthorize = unAuthorize;
exports.getLicenseStatus = getLicenseStatus;

    const messageType = recordingLink ? 'Voicemail' : (faxDocLink ? 'Fax' : 'SMS');
    let subject = '';
    let note = '';
    switch (messageType) {
        case 'SMS':
            subject = `SMS conversation with ${contactInfo.name} - ${moment(message.creationTime).utcOffset(user.timezoneOffset).format('YY/MM/DD')}`;
            note =
                `<br><b>${subject}</b><br>` +
                '<b>Conversation summary</b><br>' +
                `${moment(message.creationTime).utcOffset(user.timezoneOffset).format('dddd, MMMM DD, YYYY')}<br>` +
                'Participants<br>' +
                `<ul><li><b>${userName}</b><br></li>` +
                `<li><b>${contactInfo.name}</b></li></ul><br>` +
                'Conversation(1 messages)<br>' +
                'BEGIN<br>' +
                '------------<br>' +
                '<ul>' +
                `<li>${message.direction === 'Inbound' ? `${contactInfo.name} (${contactInfo.phoneNumber})` : userName} ${moment(message.creationTime).utcOffset(user.timezoneOffset).format('hh:mm A')}<br>` +
                `<b>${message.subject}</b></li>` +
                '</ul>' +
                '------------<br>' +
                'END<br><br>' +
                '--- Created via RingCentral App Connect';
            break;
        case 'Voicemail':
            subject = `Voicemail left by ${contactInfo.name} - ${moment(message.creationTime).utcOffset(user.timezoneOffset).format('YY/MM/DD')}`;
            note = `<br><b>${subject}</b><br>Voicemail recording link: ${recordingLink} <br><br>--- Created via RingCentral App Connect`;
            break;
        case 'Fax':
            subject = `Fax document sent from ${contactInfo.name} - ${moment(message.creationTime).utcOffset(user.timezoneOffset).format('YY/MM/DD')}`;
            note = `<br><b>${subject}</b><br>Fax document link: ${faxDocLink} <br><br>--- Created via RingCentral App Connect`;
            break;
    }
    const postBody = {
        owner_id: Number(user.id.split('-')[0]),
        subject,
        deal_id: dealId,
        note,
        done: true,
        due_date: dateUtc,
        due_time: timeUtc,
        type: smsType ? smsType.key_string : 'call',
        participants: [
            {
                person_id: Number(contactInfo.id),
                primary: true
            }
        ]
    }