View contact and log details
For a matched contact or a logged call, the extension supports to open the corresponding page on CRM.
To configure this feature, there are several fields to setup in manifest.json
.
Name | Type | Description |
---|---|---|
canOpenLogPage |
boolean | Set to true if the corresponding CRM supports permalinks for a given activity/log. When set to true users will have the option view/open the activity log in the CRM from the call history page. When set to false , users will open the contact page instead. |
contactPageUrl |
string | A format string to open CRM contact page. Eg.https://{hostname}/person/{contactId} . Supported parameters: {hostname} , {contactId} , {contactType} |
logPageUrl |
string | A format string to open CRM log page. Eg.https://{hostname}/activity/{logId} . Supported parameters: {hostname} , {logId} , {contactType} |