Trigger: voicemail received
This event is fired after a voicemail is left for an extension.
Transcribing voicemails
One can use the transcribe action to transcribe the voicemail's media file and add the transcription text to the current automation's context.
Trigger variables
| Trigger variable | Type | Description |
|---|---|---|
| Sender's phone number | Phone number | The phone number that sent the SMS message that was received. |
| Sender's name | String | If the sender exists in your address book, this variable will contain the name stored in your address book. |
| Recipient's phone number | Phone number | The phone number that received the voicemail. |
| Message received date | date | The date the voicemail was received, in the format of YYYY-MM-DD. |
| Message received time | time | The time the voicemail was received, in the format of HH:MM:SS (AM |
| Message received day of week | day of the week | |
| Voicemail audio | URL | A URL pointing to the voicemail's media file. |