CTI Builder

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App credentials Reset all

Library version ? Latest (recommended) 3.1.x (beta) 3.x 2.x 1.x (deprecated)

Client ID (optional) ?

Redirect URI (optional) ?

Features

Calling ?

SMS & messaging ?

Call history ?

Contacts ?

Meetings ?

Chat ? Requires Team Messaging scope

Minimize button ?

Sign-up button ?

RingCX 3.1.x

RingCX contact center ? Agent tab for RingCX users

Agent scripts ? Use with Call widgets (side widget)

Calling mode

Browser (WebRTC) ?

Calls through the browser — no desktop app needed

RingCentral App ?

Routes calls to the RC desktop app

RingOut (two-leg) ?

Dials via an external phone number

Appearance

Widget dock position ?

Right Left

New dock-style badge UI ?

Ringtone settings ?

Custom styles URI (optional) ?

Window & tabs

Enable popup window ?

Popup page URI ?

Multiple tabs support ?

Disconnect inactive tab ?

Advanced Dev

Noise reduction settings ?

SMS templates ?

Shared queue SMS ? Receive call queue messages (v2.3.0+)

Load calls beyond 7 days ? v2.1.0+

Call widgets (side widget) ? v3.0.0+

Voicemail drop ? v3.0.0+

Audio init prompt ?

Analytics events ?

Widget prefix ?

Custom X-User-Agent ?

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