ServiceTitan by Gate6
Gate6's App Connect connector for ServiceTitan — log RingEX calls and communications directly into jobs and customer records for field service teams.
Requires App Connect 2.0
This integration is only available in App Connect 2.0. Make sure you have the latest version installed before getting started.
About this integration
ServiceTitan is the operating system for the trades — used by plumbing, HVAC, electrical, and other home service businesses to manage dispatch, jobs, customers, and revenue. Gate6's App Connect connector brings RingEX communications into ServiceTitan, logging every call and SMS against the right customer and job record so your team has a complete communication history alongside their service work.
Gate6 built this connector for the communication-heavy workflows that define the home services industry, where every missed call or unlogged interaction is a potential lost job.
Features
- Automatic call logging — inbound and outbound calls logged to the matching ServiceTitan customer and job record
- SMS logging — inbound and outbound messages logged alongside call history
- Click-to-dial — dial any phone number in ServiceTitan with a single click
- Screen pop — customer records surface automatically when a call arrives
- Job record association — calls linked to active or recent jobs for the matched customer
- Multi-location support — designed for businesses operating across multiple service areas
Requirements
- An active RingEX account
- ServiceTitan subscription
- App Connect 2.0 or later
- Gate6 connector license
Setup
Contact Gate6 to get started. Their team will walk you through licensing, installation, and configuration for your ServiceTitan environment.
Reach out to Gate6 to discuss licensing, configuration, and onboarding for the ServiceTitan connector.