App Connect Plugin Marketplace
Plugins extend what happens around call, SMS, and fax logging — built by the App Connect developer community, installed by admins in a couple of clicks.
Masks card numbers, expiry dates, security codes, and other personal data in call notes, AI summaries, and transcripts — before any of it is written to your CRM.
Upserts a CRM contact into your RingCentral address book the moment they call through App Connect — so they're identified by name on every device from then on, not just inside the App Connect client.
Unlike a connector, which integrates App Connect with an entire CRM, a plugin runs alongside an existing connector to change what happens around logging — before a log is saved, or in the background afterward. Admins install plugins from the App Connect admin console; developers can build one using the Plugin Server API.